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Each team gets a dedicated sandbox inbox for testing inbound email flows without configuring MX records or setting up a production inbound domain. Emails sent to your sandbox address are stored and viewable in the dashboard.
This page covers the inbound sandbox for testing email reception. For sandbox API keys (testing email sending without real delivery), see Sandbox API Keys.

Your Sandbox Address

Every team has a unique sandbox email address in the format:
{hash}@sandbox.lettr.com
The {hash} is a 12-character identifier unique to your team. Find your sandbox address on the Sandbox page in the dashboard.

How It Works

1

Send an Email

Send any email to your sandbox address from any email client or service.
2

Lettr Receives It

The email is received via an inbound relay and stored automatically — the content is saved in secure storage and metadata is indexed for quick retrieval.
3

View in Dashboard

Navigate to the Sandbox page to see all received emails with sender, subject, and timestamp.
4

Inspect Details

Click on any email to view the full content including HTML, plain text, headers, and attachments.

Viewing Sandbox Emails

The Sandbox page in the dashboard lists all emails received at your sandbox address. For each email, you can see:
  • From — The sender’s email address and name
  • Subject — The email subject line
  • Received at — When the email arrived
  • Content — Full HTML and plain text content, email headers

Retention

Sandbox emails are automatically deleted after 60 days. This applies to both the email content and metadata. If you need to keep records longer, download or copy the content before it expires.

Use Cases

Inbound Email Development

Test your inbound email parsing logic during development without configuring DNS records.

Webhook Testing

Verify that inbound emails trigger your expected webhook events and payloads.

Reply Tracking

Test reply-to flows by sending replies to the sandbox address and inspecting the result.

CI/CD Pipelines

Use the sandbox address in automated tests to verify inbound email handling.

Limitations

The inbound sandbox is designed for testing and development:
  • Emails expire after 60 days
  • Not suitable for production inbound email processing
  • No forwarding, routing, or webhook triggering from sandbox emails
For production inbound email handling with routing rules, webhooks, and attachments, configure an inbound domain with proper MX records.

Next Steps

Inbound Domains

Set up production inbound email processing

Receiving Email

Learn about inbound email handling